CASE STUDY

Revolutionizing product customization

Outerknown switched to create a seamless, real-time customer experience that sets a new standard for the industry.

By Dylon Paul

2-MINUTE READ


Outerknown, a pioneer in luxury clothing brand, partnered with Longraphics to create a groundbreaking online customization experience for each iconic in-store product. The project aimed to deliver accessible variety of real-time options and product features that would allow customers to personalize their cloths with materials, colors, sizes and lengths, setting a new standard for luxury product customization.

The Challenge

Outerknown sought to bridge the gap between its in-store and online channels by creating a digital platform that would replicate the personalized experience offered in its physical stores. The project required a user-centric approach, advanced technology, and seamless integration with Outerknown's existing e-commerce infrastructure.

The Solution

Through a collaborative effort, Longraphics and Outerknown developed a cutting-edge customization platform that guides customers through a streamlined design process. The platform features:

1.  An intuitive user interface,
2. Custom Product Variation and Swatches Plugin Development advanced real-time rendering
3. Product Images edit and optimization
4. Scalable cloud architecture

outerknown-fashion-brand

We're already leveraging AI and advanced technology to drive our business forward, "And we're just getting started. Our expectation is that our investments in these technologies will continue to increase, enabling us to develop even more innovative solutions and stay ahead of the competition.

Consumer package executive

Result

The customization platform relaunched, yielding impressive outcomes. Outerknown experienced 55% growth in customer engagement and satisfaction, and 25% increase in revenue within four months. The platform's success has also led to enhanced brand loyalty and customer retention.

Conclusion

Outerknown pioneering approach to luxury clothing customization has redefined industry standards. By harnessing the power of digital innovation, Outerknown has created a personalized product experience that meets evolving customer expectations, drives business growth, and solidifies its position as a trailblazer in the luxury fashion sector.
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Related insights

Partner with Longraphics for: 

  • Multi-Industry experience in B2B, B2C and D2C
  • Remarkable Branding and High-performing Collaterals
  • DevOps and Agile development approach
  • End-to-end eCommerce and eLearning services
  • Certified experts and developers
  • Quick Turnaround Time
  • High Quality Deliverables

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